Here are answers to common Vijewelance product and order questions. For tips on using Vijewelance to care for your jewelry, visit our blog. If you have any other questions, please contact us at support@vijewelance.com.

How does Ultrasonic cleaning work?

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Vijewelance uses high-frequency 45,000-hertz ultrasonic waves to vibrate the solution and produce millions of microscopic bubbles. These bubbles rapidly expand and collapse with such force that dirt, grime, bacteria, and contaminants are dislodged and lifted off your items’ surfaces. Ultrasonic cleaning technology is safe, reliable, and effective and has been widely used in laboratory, commercial, and industrial settings for decades.

What are the benefits of UV-C light?

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Ultraviolet C (UV-C) has a wavelength that ranges from 100–280 nm, which is harmless to the human body as the ozone layer and atmosphere absorb it entirely. UV-C light radiation has effectively killed 99.99% of bacteria, fungi, mold, and viruses (including coronavirus SARS-CoV-2).

What liquid is used in an ultrasonic cleaner?

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Although ultrasonic cleaners can be used without any type of cleaner, most professionals use a drop of dishwashing liquid with warm water in their ultrasonic cleaning machines. Dawn dish soap works exceptionally well. This low-risk cleaning solution will not harm sensitive jewelry or precious metals.

What jewelry is safe to use with Vijewelance?

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Diamonds, rubies, sapphires, precious metals like gold & silver, and other non-porous stones.

What are porous stones?

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Pearls, emeralds, opal, and amber, are porous and unsafe for ultrasonic cleaning machines. If you are uncertain, ask your local jeweler before using Vijewelance to ensure it is in good condition and a suitable candidate for ultrasonic cleaning.

Are diamonds safe to use in Vijewelance?

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Yes. High-quality diamonds with no large inclusions are safe to use with ultrasonic cleaning. Use the basket insert included with your Vijewelance device to prevent tapping, banging, or rattling against the bottom of the inner chamber.

Does Vijewelance remove tarnish?

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For tarnished fine jewelry, use one drop of dish soap (like Dawn) during the ultrasonic cleaning cycle. Depending on the amount of tarnish, you may need more than one cleaning cycle.

Vijewelance removes tarnish quickly and effectively by using ultrasonic waves, cleaning inside microscopic crevices, and lifting away tarnish. There’s no better way to restore the shine of precious metals than using an ultrasonic cleaning machine.

Can Vijewelance clean and disinfect dental products?

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Yes! The Vijewelance Ultrasonic Cleaner + UV-C Sterilizer will safely clean and disinfect your retainers, dentures, clear aligners (Invisalign), toothbrushes, and more!

Does Vijewelance offer a promo code?

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Use code SPARKLE at checkout to get $10 off your entire order.
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For questions about your order, please contact us.